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Title: Improving customer service performance within a food supplier-retailers context
Keywords: Channel relationships
Customer service management
Food industry
Issue Date: 2005
Publisher: Emerald
Citation: International Journal of Retail and Distribution Management vol. 33 no. 5 pp. 353-370
ISSN: 0959-0552
Appears in Collections:Δημοσιεύσεις σε Περιοδικά

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